SAVE $10 Off First Order: Use Coupon: FIRSTORDER2020 | WEEKLY PICKUP & HOME DELIVERY | PICK UP AT OUR POP UP EVENTS

FAQs

Pop ups FAQS

What is a pop-up restaurant? 

A pop-up restaurant is a food operation similar to a food truck that travels around to different locations and sets up a temporary restaurant in different locations.

Where is your pop-up restaurant? 

We have a commissary in Warren Rhode Island. Check out our events section to see where we will be next 

How do I place my order? 

Go to our pop-up menu to place an order in advance please specify the event location, date, your expected time of arrival and if you have any food allergies.

Can I order at the event or do I have to order in advance? 

You can order at our events but we encourage you to place your order in advance. Being a traveling operation, we only bring limited quantities of products with us to our events.

How do I schedule a pop-up for my event? 

Have a location that you want to see us? Shoot us an email at info@lumpiabros.com.

 

Monthly Subscription FAQS

What is included with my monthly subscription? 

You receive 50 lumpia totaling a variety of 5 flavors and 12oz bottles of sauce. 

When do I receive my order? 

We deliver them out once a month typically right around the first Sunday of the month.

How do I store my products? 

Our lumpia will arrive frozen and you should place them directly into the freezer as soon as you receive your order to ensure the best quality of your product.

How do I cook my lumpia? 

Cooking suggestions can be found here.


Pick up and home delivery (Frozen + Sauces) FAQS

How do I place my order? 

Go to our lumpia and sauces sections on the website and just click on your options then proceed to input your delivery info and payment info.

When will I receive my order? 

We typically deliver 1 to 2 days a week depending on when your order was placed, we will send you a confirmation via email with your delivery date.

Is a delivery fee included? 

If your order is over $100 your delivery is free. Any orders under $100 a delivery fee will be applied.

Where do you deliver to? 

We deliver anywhere in Rhode Island and southern Mass. If you are concerned that we do not deliver to you contact us as info@lumpiabro.com to check if we travel to your area. 

How do I receive my delivery or pick up? 

You will be sent a follow up email after placing your order with any pick up details. For delivery leave any special delivery notes if applicable of your order will be delivered to the front door of the address you provided otherwise.

How do I cook my lumpia? 

Cooking instructions can be found here.

How do I store my lumpia? 

Our lumpia will arrive frozen and you should place directly into the freezer as soon as you receive your order to ensure the best quality of your product


Catering FAQS

How do I place my order? 

Go to the catering section of our website and click on your food options then proceed to input your delivery info and payment info.

How long in advance do I have to place my order? 

At least allow a minimum of 24 hours but we ask you to please give us as much advance notice as possible.

How far do you deliver? 

We deliver anywhere in Rhode Island and southern Mass. If you are concerned that we do not deliver to you contact us as info@lumpiabro.com to check if we travel to your area 

What types of events do you service? 

We service any and all occasions and no order is too large for us to accommodate for.

Do you offer any other products or services? 

If you don’t see something on our menu that you would like to have catered just contact us at Info@lumpiabro.com and we will do whatever we can to accommodate for you. We also make custom menus with many different dishes and types of food. 


General FAQ

Can I cancel or return my order? 

We do not allow orders to be returned or canceled but in the event of an unforeseen emergency contact us and we will do whatever we can to work with you.